Piers Frazier • 3 January 2024
Improving the family experience

As a school, it's important to not only focus on academic excellence but also on the overall well-being of your students and their families. By creating a positive and inclusive environment, families will feel more connected to the school and have a better experience overall. Here are three top tips for improving the family experience in a school:


  • Open Communication Channels

One of the most important ways to improve the family experience in a school is to create open communication channels. This means creating opportunities for families to talk to teachers and administration, whether it be through regular parent-teacher conferences or other events. It's also important to have a variety of communication methods available, such as email, phone, and social media, so that families can choose the method that works best for them.

In addition to creating opportunities for families to communicate with the school, it's also important for the school to communicate with families. This can be done through regular newsletters, school websites, and other means. By keeping families informed about school activities, events, and important news, they will feel more connected to the school and have a better overall experience.


  • Encourage Family Involvement

Another key way to improve the family experience in a school is to encourage family involvement. This can take many forms, such as volunteering in the classroom or at school events, attending parent-teacher conferences, or simply being involved in school activities. By encouraging family involvement, schools can create a sense of community and belonging that will help families feel more connected to the school.

In addition to encouraging family involvement in school activities, it's also important to make sure that families feel welcomed and included in the school community. This means creating an environment that is welcoming to all families, regardless of their background or circumstances. It's also important to make sure that all families have access to the resources they need to be involved in school activities, such as transportation or childcare.


  • Create a Positive School Culture

Finally, creating a positive school culture is key to improving the family experience in a school. This means creating an environment that is safe, welcoming, and supportive of all students and families. Schools can do this by promoting positive values such as respect, kindness, and inclusivity, and by creating policies and procedures that reflect these values.

It's also important to create a school culture that values diversity and celebrates the differences among students and families. This can be done through activities that promote cultural awareness and understanding, as well as through policies and procedures that promote equity and inclusivity.


In conclusion, by focusing on open communication channels, encouraging family involvement, and creating a positive school culture, schools can improve the overall family experience and create a more supportive and inclusive learning environment. By working together with families, schools can create a sense of community that will benefit all students and families for years to come.


If you want to improve your family experience at your school, please get in touch with us to find out how we can develop a new family experience programme for you.